Looking to Improve Practice Performance?
Posted by stacy on Thu, Feb 15, 2018
Decades of research suggest, and go on to prove, that satisfied patients drive practice performance. Patient satisfaction has been linked to high quality-of-service scores, better patient outcomes and reductions in claims, as well as increases in referrals and patient loyalty. Even as subtle a change as moving from paper to cloth gowns can have quite an effect on comfort, communication and patient satisfaction.
Read more about it: http://www.mdnews.com/news/2012_03/05782_marapr2012_lookingtoimprove